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Top 5 Qualities to Look For in a Commercial Cleaning Company

Top 5 Qualities to Look For in a Commercial Cleaning Company

Your business is growing— time to think about commercial cleaning. Whether you have new offices, you moved into bigger offices, or you just built your first building, you’re going to need to obtain the services of a good commercial cleaning company.

Hiring a reputable cleaning company to keep your office clean and healthy for your employees and your clients is one of the top decisions you’ll make. These are the top five qualities your commercial cleaning company must have.

Commercial Cleaning Quality #1: Insurance

One of the first questions you should ask a commercial cleaning company is whether or not they have insurance. If the answer is no, your answer is no. For any business, your cleaning company will clean areas full of high-value items– computers, printers, furniture, televisions etc.– and accidents happen. They must be bonded and insured for accidents to protect you from paying for those accidents out of pocket.

Unfortunately, theft is also a reality. If your commercial cleaning company should happen to have hired a less-than-ethical employee who steals expensive equipment from your office, you’ll be reimbursed fully for the missing items and the cleaning company won’t have to endanger their business to repay you.

Commercial Cleaning Quality #2: Free Estimates and Proposals

A commercial cleaning company should ask you for a date and time they can come and do a walk-through of your building. They should take measurements, take detailed notes, and ask a variety of questions regarding your expectations of their work.

Finally, the company should give you a free estimate and proposal, including a prospective schedule, included services, and an itemized specifications list that they believe will be best for your business. If any part of this doesn’t work for you, they should be willing to consider making necessary adjustments to your needs.

Commercial Cleaning Quality #3: Employee Status

If you should decide to work with a commercial cleaning company that outsources their workers, it’s important to do a little digging into their employees’ legal status. Outsourced workers, or independent contractors, are not employees. Some companies find it easier to outsource; this is completely legal, however, many businesses are not following IRS Guidelines for independent contractors. The reality is, many of these companies are operating illegally because in the eyes of the government, these “independent contractors” are actually being treated as employees.

Additionally, a cleaning company that outsources their employees might not have done background checks and screening on those employees. If that’s the case, they will know very little about who they are letting into your building—usually after hours when few to no employees are to observe them. This also means the employees will not have training that’s been approved by your commercial cleaning company. 

Commercial Cleaning Quality #4: Tools and Equipment

When a commercial cleaning company comes to do the building walk-through, talk to them about the different tools and equipment they use to clean commercial buildings. Do they have a color-coded microfiber system? Do they use the backpack vacuums with HEPA filters or do they use normal push vacuums? What kind of cleaning products do they use and are they approved by Green Seal or Green Guard?

Your cleaning company’s goal should be aligned with your own: to have the healthiest environment possible for your building. It’s important to ask the necessary questions to determine if the company is capable of achieving that goal.

Commercial Cleaning Quality #5: Reputation

There are multiple places to find more information about the cleaning company you are considering using for your building or offices. Yelp is a good tool to find unfiltered reviews of a company. Google reviews are also helpful. Going to the Better Business Bureau is always a good idea, if a company has had complaints filed against them, you want to know.

For 20 years, All Building Cleaning Corp has been Southeast Florida’s choice for quality, reliability, and experience in their commercial cleaning company. Give us a call today to discuss your cleaning project and how we can help.

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